At Charna., we are committed to delivering an experience that reflects the care, craftsmanship and intentional design behind every piece we create. From our workshop in Johannesburg to your doorstep, we take every precaution to ensure your order arrives safely, securely and without unnecessary delay.

Complimentary Shipping

We offer complimentary shipping on all online orders over R500. Each item is carefully prepared and packaged to maintain its quality throughout transit. Our goal is to make the journey from Johannesburg to you as smooth and reliable as possible.

International Deliveries from Within South Africa

Charna. serves clients both locally and internationally. In certain cases, an order placed within South Africa may require delivery to an international address. Where additional courier or customs costs apply, Charna. reserves the right to pause the order and request payment of the applicable shipping difference before dispatch.

If this applies to your order, our team will contact you directly with a clear breakdown of the additional cost. Once payment has been confirmed, the order will be released for shipment.

Order Processing & Delivery Timeframes

Orders are typically prepared within 2–3 weeks before dispatch. Once dispatched, delivery times will vary depending on the destination. Tracking details will be provided so that you can follow the progress of your parcel from our studio to your address.

If you require assistance or further clarification regarding shipping, our team is available to help. Thank you for choosing Charna. We value your support and look forward to delivering a considered piece of Johannesburg craftsmanship to you.