Terms & Conditions

Acceptance of Terms

By accessing and using the Charna website and purchasing our products, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

Products and Services

Charna offers luxury leather goods crafted from premium Italian leather. All products are handmade and may have slight variations that add to their unique character.

• Product descriptions and images are for illustration purposes
• Colors may vary slightly due to monitor settings
• Leather characteristics may vary as each hide is unique
• We reserve the right to modify or discontinue products

Pricing and Payment

All prices are listed in South African Rand (ZAR) and include applicable taxes unless otherwise stated.

• Prices are subject to change without notice
• Payment is required at time of order
• We accept major credit cards and secure payment methods
• Orders are processed upon payment verification

Shipping and Delivery

We ship worldwide with care and attention to ensure your luxury purchase arrives in perfect condition.

• Delivery times are estimates and may vary
• Risk of loss transfers upon delivery to carrier
• International customers are responsible for customs duties
• Shipping costs are calculated at checkout

Returns and Exchanges

We offer a 30-day return policy for items in original condition.

• Items must be unused with original tags and packaging
• Customer is responsible for return shipping costs
• Refunds processed within 5-7 business days
• Personalized items cannot be returned

Intellectual Property

All content on this website, including designs, logos, and product images, is the property of Charna and protected by copyright and trademark laws. Unauthorized use is prohibited.

Limitation of Liability

Charna's liability is limited to the purchase price of the product. We are not liable for indirect, incidental, or consequential damages.

Contact Information

For questions about these Terms and Conditions, please contact us: